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Our Professional Services

AI Bot Creation and Setup:

Designed to provide businesses, organizations, and event organizers with a tailored QA bot tailored to answer customer or guest questions. This service enhances customer acquisitions, strengthens company brands, and elevates overall customer experiences. We offer an Easy Start package to simplify the process, making AI integration effortless for your business.


For small and medium-sized businesses (SMBs), converting potential buyers into customers is a challenging and costly endeavor. After creating awareness about their products or services, businesses often face the hurdle of guiding customers through a learning process before a purchase decision can be made. This journey is particularly cumbersome for SMBs, given their limited resources and tight budgets, making customer acquisition both lengthy and expensive.


When introducing new products or services, businesses typically rely on websites, social media, and other online platforms to provide information. However, the generic information presented online rarely caters to the diverse needs of individual buyers. Complex products require detailed explanations, often leading to customer inquiries and questions. While businesses attempt to address these queries through support lines or chatbots, human resources are scarce, leading to long wait times, suboptimal responses, and potential loss of customer interest.


Traditional chatbots, relying on keyword-based interactions, often fail to understand the nuances of human language. They redirect users to specific webpages, leaving customers frustrated and potentially driving them away from the business. These challenges highlight the need for a more effective solution—one that harnesses the power of AI to streamline customer interactions, providing accurate and timely responses while ensuring a seamless buying experience.

Additionally, the shifting landscape of customer expectations in the digital era intensifies these challenges for SMBs. Online commerce has cultivated a culture of instant gratification, where customers demand rapid responses to their inquiries. Many prefer self-learning methods, exploring products independently before engaging with human staff. Striking the right balance between enabling self-guided exploration and providing real-time, personalized human interactions has become pivotal in shaping positive customer-brand experiences. SMBs find themselves in a delicate position, needing to adapt to these evolving customer preferences while maintaining the efficiency and effectiveness of their customer engagement processes. As customer expectations continue to transform, finding a solution that aligns with these changing dynamics becomes essential for SMBs striving to enhance their customer interactions and foster brand loyalty.


Our innovative solution empowers SMBs to seamlessly integrate Natural Language Processing (NLP) based AI bots into customer engagement strategies. These AI bots act as intelligent assistants, aiding human support and sales agents in real-time, 24/7. Designed specifically for SMBs, our solution ensures customers receive the information they need about products or services, precisely the way they want it.

Key Features:

  • NLP-based AI Bot: Utilizing advanced Natural Language Processing, our AI bot comprehensively understands customer queries, providing accurate and contextually relevant responses.

  • Web Hosted: We host for your AI bot so you do not need to have a website or go through hassle to prepare a web page to host the AI bot.  

  • 24/7 Availability: Customers can engage with the AI bot at any time, enhancing accessibility and ensuring no query goes unanswered, day or night.

  • Multi-Lingual Capabilities: Seamlessly interact with customers in multiple languages, catering to diverse customer bases effortlessly.

  • Inquiry Tracking and Summarization: The AI bot efficiently tracks and summarizes customer inquiries, offering valuable insights for continual learning and improvement.


Value Propositions:

  • Constant Availability: Our solution ensures round-the-clock customer engagement, meeting the expectations of the modern, digitally-driven customer.

  • Seamless Scalability: With no website requirements, our AI bot solution is agile, allowing SMBs to scale their operations on-demand without additional infrastructure.

  • Efficient Customer Interactions: The AI bot acts as a polished customer agent, providing reliable, consistent, and well-informed responses, enhancing customer satisfaction.

  • Enhanced Learning: By tracking and summarizing customer inquiries, businesses gain valuable insights, enabling them to refine their offerings and improve customer interactions effectively.


By integrating our NLP-based AI bot, SMBs can bridge the gap between customer expectations and business capabilities, fostering meaningful customer-brand relationships while optimizing operational efficiency.


  • Initial Preparation Meeting: A detailed discussion to understand your business objectives and specific requirements.

  • Data Preparation Guidance: Expert guidance on preparing your data for optimal AI bot performance.

  • Training the AI Bot: Comprehensive training of the AI bot based on your data, ensuring accuracy and relevance.

  • Data Adjustment: Fine-tuning your business, product, service, or event data for seamless integration with the AI bot.

  • Prompt Engineering and Optimization: Crafting effective prompts and optimizing the bot's responses for clarity and engagement.

  • Customization: Personalizing the AI bot to match your desired style, personality, language, and response length.

  • Web Hosting: Setup and hosting of the AI bot on the web, with placement on for enhanced visibility.

  • Customer-to-Human Staff Redirection: Directing customers to human chat agents (WhatsApp, IG, Line chat app, email, or websites) for further follow-up and sales closure.

  • Website Integration consultation: Assisting in integrating the bot seamlessly onto your website, enhancing user experience.

  • AI Bot Performance Review and Recommendation: One-hour consultation service for reviewing how your bot is performed and provide recommendation for future enhancements.

  • Free Data Updates: Enjoy free updates for 90 days, allowing for up to 3 revisions to enhance bot performance.


This comprehensive service package ensures a smooth transition into the realm of AI-driven customer interactions, optimizing your business processes and customer engagement strategies effectively.

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